Privacy Policy
Effective date: June 8, 2026
Talkerstein Consulting Group, also referred to as “Talkerstein,” “we,” “us,” or “our,” respects your privacy. This Privacy Policy explains what information we collect through talkerstein.com, referred to as the “Site,” how we use it, how we protect it, when we may share it, and the choices available to you.
This Privacy Policy applies to visitors of the Site, people who contact us through forms, email, phone, social media, booking links, or other digital channels, and people who interact with our online content.
This Privacy Policy does not replace any written service agreement, statement of work, proposal, invoice terms, data processing agreement, or client contract between you and Talkerstein. If you become a client, additional terms may apply.
Information we collect
We collect only the information we reasonably need to operate the Site, respond to inquiries, provide services, improve our marketing, protect our business, and comply with legal obligations.
Information you provide directly
When you submit a form, book a call, request information, send us an email, message us on social media, or otherwise contact us, we may collect:
Your name
Your email address
Your phone number
Your company name
Your website
Your job title or role
Your business details
Your project goals
Your budget or estimated budget
Your preferred services
Your message content
Any files, links, screenshots, documents, or information you choose to send us
You are responsible for the information you choose to submit. Do not submit confidential, sensitive, legal, financial, health, government ID, password, payment card, or highly private information through website forms unless we specifically request it through an approved secure process.
Information collected automatically
When you visit the Site, we and our service providers may automatically collect technical and usage information, including:
IP address
Browser type
Device type
Operating system
Referring website or source
Pages viewed
Time spent on pages
Clicks
Scroll activity
Session activity
Approximate location derived from IP address
Date and time of visit
Cookie identifiers and similar tracking identifiers
This information helps us understand how visitors use the Site, improve performance, improve usability, measure marketing effectiveness, detect misuse, and protect the Site.
Analytics and behaviour data
We use Google Analytics 4 and Microsoft Clarity. Google Analytics 4 helps us measure traffic, understand user activity, analyze marketing sources, and improve the Site.
Microsoft Clarity helps us understand how visitors interact with the Site through tools such as heatmaps, click tracking, scroll tracking, and session replay-style analytics.
We use analytics data to improve the Site, identify usability issues, understand marketing performance, and improve our content and services. We do not intentionally use these tools to collect sensitive personal information. You should not submit sensitive information through forms or fields on the Site unless we specifically request it through a secure and appropriate process.
Cookies and similar technologies
The Site uses cookies, pixels, scripts, tags, local storage, and similar technologies to operate the Site, measure performance, understand visitor behaviour, and improve marketing.
Cookies may be set by us or by third-party providers, including Google and Microsoft.
For more details, review our Cookie Policy.
How we use your information
We may use personal information for the following purposes:
To respond to inquiries
To book calls or meetings
To communicate with you
To provide requested information
To prepare proposals, quotes, assessments, audits, or recommendations
To provide consulting, marketing, web design, development, branding, automation, advertising, SEO, or related services
To operate, maintain, secure, and improve the Site
To understand how visitors use the Site
To improve usability, content, design, and conversion paths
To measure marketing performance
To send administrative messages
To send commercial messages where permitted by law
To manage client relationships
To detect, prevent, investigate, or address misuse, fraud, spam, cyber threats, technical issues, or security incidents
To enforce our legal rights, agreements, policies, and terms
To comply with applicable legal, regulatory, tax, accounting, and recordkeeping obligations
For any other purpose disclosed at the time of collection or permitted by law
Consent and legal basis
We collect, use, and disclose personal information with your consent, where required, and otherwise as permitted by applicable Canadian privacy laws, including the Personal Information Protection and Electronic Documents Act, known as PIPEDA.
Your consent may be express or implied depending on the circumstances, the sensitivity of the information, your reasonable expectations, and applicable law.
Where required, including for certain analytics, marketing, or visitors from jurisdictions with stricter consent rules, we may request express consent before collecting or using certain information.
You may withdraw consent at any time, subject to legal or contractual restrictions and reasonable notice. Withdrawing consent may affect our ability to respond to you, provide services, maintain records, or continue a business relationship.
Commercial electronic messages
If we send you commercial electronic messages, including newsletters, promotional emails, service updates, or marketing messages, we will do so in accordance with Canada’s Anti-Spam Legislation, known as CASL, where applicable.
Where required, we will obtain consent before sending commercial electronic messages. Our commercial messages will identify the sender and include an unsubscribe mechanism where required by law.
You can unsubscribe from marketing emails at any time. We may still send you non-marketing messages related to transactions, active services, account administration, legal notices, security issues, or existing business matters.
Sharing your information
We do not sell your personal information.
We may share personal information only where reasonably necessary for business, legal, service, security, or operational purposes, including with:
Website hosting providers
Analytics providers
Email and communication platforms
CRM and lead management tools
Scheduling tools
Form and automation tools
Payment, accounting, and invoicing providers
Marketing and advertising platforms
Cloud storage and productivity platforms
Contractors, consultants, employees, and service providers who support our business
Legal, accounting, compliance, insurance, or professional advisors
Government, regulatory, law enforcement, or court authorities where required or permitted by law
Successors or potential successors in the event of a merger, reorganization, financing, sale, acquisition, business transfer, or similar transaction
Service providers may process personal information on our behalf. We take reasonable steps to work with providers that use appropriate safeguards.
Some providers may process or store data outside Canada, including in the United States or other jurisdictions. Information processed outside Canada may be subject to the laws of those jurisdictions and may be accessible to courts, law enforcement, national security authorities, or regulators in those jurisdictions.
Third-party platforms
If you interact with us through third-party platforms such as Instagram, Facebook, Google, Microsoft, Calendly, email providers, advertising platforms, or other tools, those platforms may collect, use, store, or disclose your information according to their own terms and privacy policies.
We are not responsible for the privacy practices, security, content, or conduct of third-party platforms.
Client, prospect, and business contact information
If you contact us as a business owner, employee, representative, contractor, vendor, partner, or prospect, we may use your business contact information to communicate with you about your inquiry, project, services, business relationship, or related opportunities.
Business contact information may still be personal information under some laws. We handle it reasonably and in accordance with this Privacy Policy and applicable law.
Information submitted through forms
Website forms are for general inquiries only.
Submitting a form does not create a client relationship, consulting relationship, fiduciary relationship, professional duty, confidentiality obligation, or obligation for us to act on your behalf.
Do not send confidential, sensitive, proprietary, legal, financial, health, password, payment card, or private information through general website forms.
We are not responsible for harm caused by your submission of unnecessary, unsolicited, sensitive, confidential, or third-party information through insecure or general communication channels.
Unsolicited ideas and materials
If you send us unsolicited ideas, proposals, concepts, business plans, creative work, designs, copy, code, strategies, or other materials, you agree that:
We have no obligation to review, keep, return, protect, compensate, or respond to those materials
Your submission does not create a confidential relationship
We may already be developing, using, reviewing, or considering similar ideas independently
We are not restricted from developing, offering, or using similar services, concepts, strategies, designs, or materials
Do not submit confidential ideas or materials unless we have signed a written agreement that says otherwise.
Data retention
We keep personal information only as long as reasonably necessary for the purposes described in this Privacy Policy, or as required or permitted by law.
Retention periods may depend on:
The nature of the information
The reason it was collected
Whether there is an active or potential business relationship
Legal, tax, accounting, insurance, contractual, or compliance obligations
Dispute prevention or dispute resolution needs
Security and fraud prevention needs
When personal information is no longer required, we may delete, anonymize, archive, or securely dispose of it.
Security
We use reasonable administrative, technical, and physical safeguards designed to protect personal information against unauthorized access, loss, misuse, disclosure, alteration, or destruction.
However, no website, email system, cloud system, transmission method, or storage system is completely secure. We cannot guarantee absolute security.
You use the Site and transmit information to us at your own risk.
Accuracy
We rely on you to provide accurate, complete, and current information. If your information changes, please contact us so we can update our records where appropriate.
Your rights and choices
Subject to applicable law, you may request:
Access to personal information we hold about you
Correction of inaccurate or incomplete personal information
Withdrawal of consent
Deletion of certain personal information
Information about how your personal information has been used or disclosed
A copy of certain information, where legally required
We may need to verify your identity before responding to a request.
We may refuse, limit, or charge for a request where permitted by law, including where disclosure would reveal confidential commercial information, information about another person, legally privileged information, security-sensitive information, or information we are required or permitted to retain.
To make a request, email hi@talkerstein.ca.
Opting out of analytics and cookies
You can control cookies through your browser settings. You may be able to block, delete, or disable cookies. If you disable cookies, parts of the Site may not work properly.
You may also use browser tools, privacy settings, tracking protection tools, or available third-party opt-out tools to limit certain analytics and tracking technologies.
Children
The Site is intended for business and general adult audiences. It is not directed to children under 13.
We do not knowingly collect personal information from children under 13. If you believe a child has provided us with personal information, contact us at hi@talkerstein.ca and we will take reasonable steps to address it.
Third-party links
The Site may contain links to third-party websites, tools, platforms, or resources.
We are not responsible for third-party websites, privacy practices, security, terms, content, claims, or conduct. You access third-party websites at your own risk.
Changes to this Privacy Policy
We may update this Privacy Policy from time to time.
When we update it, we will revise the effective date. Material changes may be posted on the Site or communicated in another reasonable way.
Your continued use of the Site after changes are posted means you accept the updated Privacy Policy to the extent permitted by law.
Contact
Talkerstein Consulting Group
hi@talkerstein.ca+1 416-937-7676
5050 Dufferin St., Toronto, ON M3H 5T5.
Quick Links
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